ShipEntegra Logistics Insurance
At ShipEntegra, we offer a discounted and professional insurance policy against lost, damaged or stolen goods.
As e-commerce sellers, you know that your shipments may not reach their intended recipients or may be delivered in different conditions than expected. From the moment your package leaves your warehouse or fulfillment center to the moment it arrives (or fails to arrive) at your customer’s door, a lot can go wrong.
Customer satisfaction is crucial to survival in the e-commerce world. Without positive feedback, businesses can struggle to survive. You may think that the chances of something going wrong during shipping are low, but statistics show that over 5% of e-commerce shipments are damaged in transit and around 1% are stolen.
So the question is: can you afford not to have shipping insurance? Our insurance policies provide you and your customers with peace of mind while also providing protection for lost, damaged or stolen items. Join us today and focus on what matters to your business. Leave the rest to us
Meet ShipEntegra Insurance
Do you know what to do if the item you shipped does not arrive at your intended destination or is lost, damaged or even stolen in the delivery process?
Don't worry, we at ShipEntegra have a solution for you. We refund up to 90% of the cost of your product!
Ship your products comfortably, cooperate with us and do not forget that we have a policy that will protect you without having to worry if you encounter any negativity. Enjoy a safe and trouble-free shipping experience with ShipEntegra!
Become a Member Now
How Can I Buy?
We have made it possible to purchase your insurance policy in the easiest way. You can complete your transaction by clicking on the "I want to purchase insurance" section in the "Create Label" > section of your order sent as "Eco" from the "My Orders" screen in your ShipEntegra panel . Insurance prices are as follows.
| Declared Product Amount | Insurance Fee |
|---|---|
| Product amount up to $100 | 1.25$ 0.99$ discounted for 3 months |
| Product amount between $100 - $200 | 2.50$ |
| Product amount between $200 - $300 | 4.50$ |
| Product amount between $300 - $400 | 6.00$ |
| Product price between $400 - $499 | 7.50$ |
How to claim compensation?
If you have purchased shipping insurance for your shipments and they are lost or damaged during transit, you can easily claim compensation on the shipentegra platform.
The rest of the process is handled entirely by ShipEntegra, who may request some additional documentation in the process, You can contact ShipEntegra directly to check the status of your request.
Which Products Cannot Be Insured?
- Some electronic devices, including TVs and monitors.
- Passports, securities or bonds, tickets, manuscripts or invoices, cash.
- Some foods, including eggs.
- Living trees, flowers, plants or seeds.
- Certain fragile items.
- Certain types of glass, such as stained glass, plate glass or flat glass.
- Cigarettes, cigars or tobacco products
- Perishable cargo.
- Live animals.
- Stone or ceramic slabs.
Frequently Asked Questions
Frequently asked questions regarding ShipEntegra Logistics Insurance
What does ShipEntegra Logistics Insurance cover?
Logistics insurance covers losses, damages and deficiencies (such as missing products in the package) that may occur while packages are in transit.
What type of products can I insure?
We typically insure items such as jewelry, textiles, home furnishings, personalized items, individual shipments and more, but you should make sure to read the terms and conditions before insuring your shipments.
Is logistics insurance valid for every country?
ShipEntegra Logistics Insurance coverage is valid for Eco shipments to the United States.
Are there any packaging requirements?
Shipments must be packaged to withstand any disruptions that may occur during transit and must meet the packaging standards of the primary carrier (or be well packaged to minimize damage).
How do I request and receive payment?
Claims can be easily made from the ShipEntegra panel. Damaged products and their packaging must be kept until the claim and compensation process is completed. Payments approved for compensation are reflected in your ShipEntegra balance.
How long is the application period for compensation for packages delivered under insurance?
After the final delivery, a period of up to 15 days is granted for the detection of losses and damages. You must report your damaged or lost situation within a maximum of 15 days after the final delivery.
How long does it take to claim and receive compensation for packages covered by insurance?
You can submit a compensation request in as little as 5 minutes from the ''Support Requests'' section on the ShipEntegra panel. After receiving the supporting details, insurance payment is made and the compensation process is completed, usually within 7-10 business days.